The parents of a nine-month old baby diagnosed with meningitis said they had to wait two hours to see a doctor.
Ian Newland took baby Edward to Wexham Park Hospital (WPH) in East Berkshire.
Edward was seen by a triage nurse before being placed in a waiting room. He was seen two hours later when his tongue started to swell.
A statement from WPH said comment could not be made on individual cases but a triage nurse would “establish clinical priority”.
Mr Newland said he was advised by his GP to take Edward to hospital if his symptoms got worse.
He said: “He had a high fever, was vomiting, and was bringing his legs up to his chest and crying out in agony.
“A triage nurse assessed him and said we’d be seen by a doctor in one hour, and then put us on some chairs and that’s where we sat for two hours.
“We made sure he was rehydrated and although he had a raging fever, to the staff, he looked like a healthy baby.
“When’s Edward’s tongue started to swell my wife alerted the doctors and that’s when they saw him.”
A statement from the hospital said: “Patients who arrive in A&E are all seen by an experienced triage nurse.
“They will undertake an initial assessment to establish the clinical priority for their treatment.
“Following triage, appropriate treatment is given and observations taken so staff can ascertain the best care pathway for patients.”
Edward was diagnosed with meningitis and is responding to treatment.